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At Gene Ray Heating & Cooling we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites or social networks.

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Reviews of Gene Ray Heating & Cooling

5

(Based on 3 rated reviews)

31-May-2016

Product or service reviewed: Air Conditioner Holiday Weekend Service

Our AC went out Friday night of Memorial Day weekend with highs in the upper 80's. Saturday morning I called another company which we had spent $$$$ to install our furnace 2 years prior. Tuesday was the soonest I could obtain service. (I didn't have a service contract with them.) I called Gene Ray and about an hour later a technician, Ron, called me back. He had 7 other appointments, but he'd be out as soon as he could. He arrived about 1pm and (luckily for us) it was a common fix. The AC was back on by 1:30pm. The service charge on Saturday was less than the other company was going to charge for service on Tuesday afternoon! This will be our FIRST call from now on. Thanks Ron & thanks Gene Ray.

Rick R
Indianapolis, IN

22-Dec-2015

I want to give a special thanks to Carl and Scott for going above and beyond my expectations.  These guys came out to look at the possible leak in my flue.  Carl climbed onto the roof even though it was still wet from the overnight rain.  They spent another 30 minutes tracking down the source and found a pin hole in one of the water lines.  They did not have to spend the extra time but they did.  This is great customer service and why I recommend Gene Ray to anyone who needs HVAC work!! 

Thanks again!!

Steve H

Thank you once again Gene.

Please pass these to the guys that done the work at our home.  Lunch is on us for a job well done.

Cindy and Chuck B